Can pre-op calls be automated at an ASC?
Yes: Ava makes pre-op calls in English or Spanish and reads only the instructions your center documented (arrival time, driver, fasting and what to bring), and sends medication questions to the pre-op nurse.
- Reminder textA week out, with the date, arrival time and a reply to confirm or reschedule.
- Pre-op callTwo business days out, reading your documented instructions as written.
- QuestionsMedication and clinical questions become a nurse task with a summary. No medical advice.
- Confirmation loggedDriver and prep confirmed, and anyone unreached is flagged for staff.
In use now at Texas Cardiac & Vascular Specialists (TCAVS), a multi-location cardiology and vascular group with its own surgery center.
Hear it instead of reading about it. Ava answers as the front desk of a demo surgery center.
Hear Ava answer as your practice before you pay. Then 30 days: if you're not happy, you get a full refund.Full terms in your agreement.